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--How can I establish a complete transaction process?
A: 1. Contact our foreign trade salesmen by telephone, WeChat, qq, mail, etc;
2. The foreign trade salesman shall confirm the specifications, models and details of of customers` required products according to their requirements;
3. Quote for the customers;
4. Sign the two parties Agreement;
5. customers pay for order;
6. we arrange shipment;
7. the customers confirm the arrival products.
--Can I buy some samples?
A: Samples can be available. For regular ratio products, we can provide free samples. The freight for the first cooperation shall be borne by the customer. And customers are required to pay the sample depend onthe value of standard products, and the sample fee will be refunded to the customers after they place an order.
-- What is your MOQ?
A: Our minimum order quantity is 1kg.
-- What is your payment items?
A: You can pay us for public payment (invoicing), company private account, Alipay or WeChat.
--When did you arrange the shipment?
A: Within 3 working days after payment.
--Does the products have warranty?
A: We sign a contract with the customer. If there is a quality problem, contact us within 15 working days. We will return the product according to the customer’s request.
--How does your company control product quality?
A: We have professional R&D engineers, strict production processes, and strictly produce according to IS09001 quality management system and IS022000 food safety management system. Each batch of products will pass the inspection before being put into storage.
--How can I contact us?
A: You can contact us by phone, WeChat, qq, email, etc.